Privacy Policy

TEENUD ("TEENUD", "we", "us") operates https://www.teenud.in. This policy explains how we handle your personal information when you visit or shop with us.

We collect information you give us and information collected automatically:

• Contact & order details — name, email, phone, shipping and billing address
• Account details — login credentials and preferences, if you create an account
• Payment information — processed securely by our payment partners; we do not store your full card details
• Usage data — device, browser, pages viewed and similar analytics

We use your information to:

• Process, fulfil and deliver your orders
• Send order updates, tracking and customer support
• Manage returns, exchanges and refunds
• Improve our products, website and experience
• Send marketing you've opted into (you can unsubscribe any time)

We share data only with trusted partners who help us run the store — including payment processors (such as Razorpay and Stripe), our shipping partner (Shiprocket and its courier network), and email/SMS providers. These partners are permitted to use your data only to perform their services for us.

We never sell your personal information.

We use cookies and similar technologies to keep your cart working, remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling some may affect functionality.

You can request access to, correction of, or deletion of your personal data, and opt out of marketing at any time. To make a request, contact us using the details below.

We use industry-standard measures to protect your information, including encrypted connections and secure payment processing. No method of transmission is 100% secure, but we work hard to safeguard your data.