Legal
Shipping Policy
Where we ship, how long it takes, and what it costs.
Last updated · July 2026
Processing time
Orders are processed within 24–48 hours of payment confirmation (excluding Sundays and public holidays). During new drops and sale periods, dispatch may take a little longer — we'll always keep you updated by email and SMS.
Delivery estimates
Once dispatched, you can expect delivery within:
- Metro cities (Delhi NCR, Mumbai, Bengaluru, etc.) — 2–4 business days
- Other cities and towns — 4–7 business days
- Remote pin codes — 6–10 business days
These are estimates provided by our courier partners and are not guaranteed timelines.
Shipping charges
Shipping is free on all prepaid orders over ₹2,499. For orders below this value, a flat shipping fee is calculated and shown at checkout before you pay.
Cash on delivery
Cash on delivery (COD) is available across most serviceable pin codes in India. A small COD handling fee may apply and will be displayed at checkout. Please keep the exact amount ready at the time of delivery.
Order tracking
As soon as your order ships, we'll email and SMS you a tracking link. You can also track any order any time from the Track Order page or from your account dashboard.
Delays & issues
Occasionally, deliveries are delayed due to weather, regional disruptions or courier backlogs beyond our control. If your order hasn't moved in a few days, reach out and we'll chase it down for you.
Questions about a shipment? Email rahul@teenud.in or message us on WhatsApp and we'll help right away.